Powerceo (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our mobile application, or interact with our services.
By using Powerceo, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal and non-personal data:
1.1. Personal Information
- Name and contact details (email address, phone number, etc.)
- Account information (login credentials, preferences)
- Location data (if enabled)
- Payment information (processed securely through third-party gateways)
1.2. Automatically Collected Data
- Device type, browser, and operating system
- IP address and usage data
- Cookies and tracking technologies (see our Cookie Policy)
1.3. Third-Party Information
If you connect Powerceo with third-party services (e.g., Google, Facebook, travel booking platforms), we may receive data such as profile details, booking history, or user preferences, subject to their privacy settings.
2. How We Use Your Information
We use your data to:
- Provide and personalize our services
- Improve platform performance and functionality
- Send transactional emails and relevant updates
- Respond to customer support inquiries
- Analyze user behavior to improve user experience
- Show you relevant travel content, offers, or suggestions
- Ensure safety, security, and fraud prevention
We only use your personal data for purposes that are lawful and reasonably necessary for our business operations.
3. Sharing Your Information
We may share your information with:
- Trusted third-party service providers, such as hosting partners, analytics platforms, payment processors, and marketing tools
- Legal authorities, where required to comply with law or protect legal rights
- Business partners, if you book services through Powerceo (e.g., hotels, flights, experiences)
We never sell your personal data.
4. Data Storage and Security
We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration.
- Data may be stored in secure servers within Australia or in trusted international data centers.
- We follow industry-standard encryption practices and secure API integrations.
5. Your Privacy Rights
Under Australian privacy law and other applicable regulations, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent (e.g., for marketing communications)
- Request deletion of your account and data, subject to legal retention requirements
To exercise your rights, please contact us at: [email protected]
6. Children’s Privacy
Powerceo is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe we may have unintentionally collected such information, please contact us immediately.
7. International Users
If you are accessing Powerceo from outside Australia, please note that your information may be transferred to and processed in Australia or other countries where our servers or service providers are located.